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Research is essential to our work because we want to deliver the most needed assistance to the most vulnerable people in a timely manner.

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Research & Development Department 

In March 2022, Mercy Hands’ research and development effort was organized into a department called Research and Development Department. Mercy Hands uses a specific definition for Research and Development, which is “the planned creative work aimed at expanding/ extending the current programs or starting new programs.

The department is managed by Dr. Etleva Paplekaj.

MEAL Department 

The MEAL (Monitoring, Evaluation, Accountability, and Learning) Department is an independent body of Mercy Hands. It was established in 2019. The Head of the department is Mr. Ahmed Sameer, who is based at the HQs in Baghdad and oversees MEAL and Quality Management for all Mercy Hands projects, either directly or through a MEAL Officer assigned to the project. 


The MEAL Department coordinates closely with project staff in program planning and design, and shares findings throughout program implementation to inform decision-making for both current and future projects.

Our latest research
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